Privacy Policy

Just browsing: nothing. There are no accounts, no sign-ups, and no advertising or analytics trackers on this site.

Placing an order: your name, phone number and delivery address, the products and quantities you chose, your payment preference, and whether you have an old battery to exchange. You cannot deliver a battery to an order number, so this is collected only at the moment you place an order — and the form says so above the fields, not just here.

Tapping “Book” on a product: only the product and the time. That record holds no name, no number and no address — there are no customer details in it to protect.

Asking us to call you back: if you tick the box on an enquiry form, we keep your name, phone number and area so the shop can ring you about that enquiry. It is your choice — the box starts unticked, and your WhatsApp message sends either way.

Order details, and any enquiry you asked us to keep, are stored on the shop’s own server, in one place, readable only by the shop. They are deleted automatically after 90 days — the deletion runs itself, it is not a promise to get around to it.

Want your details gone sooner? Call or WhatsApp +91 76203 03628 and they are removed outright — your order reference if you have one, your phone number if you do not. “Wait ninety days” is not an answer we give.

Your details are used to deliver and install what you ordered, and to answer the enquiry you asked us to answer. Nothing else. We do not sell them, rent them, or share them with anyone except as needed to complete your own order. We do not add you to a mailing list. No third-party analytics or advertising scripts run on this site.

The site sets no cookies for visitors. Your basket lives in your own browser’s storage, on your device — which is why it survives a closed tab, and why we cannot see it. The one cookie the site uses at all belongs to the shop staff’s admin sign-in and is never set for customers.

When you choose to contact us on WhatsApp, the conversation happens on WhatsApp — a Meta service with its own privacy terms. The site only opens the chat; it does not read it.

The website takes no payment today. When online payment goes live, your card or UPI details will be entered with the payment provider on their secure systems — never on our server. We will receive confirmation that a payment happened and its reference, not your card number.

Fluxenergy Power Solutions LLP is the data controller. Ask anything about your data on +91 76203 03628 or info@fluxenergy.in.