Cancellations & Refunds

Call or WhatsApp +91 80077 70907 with your order reference, any time before the goods leave the shop. It costs nothing — the website has not charged you, and an order we have not dispatched is simply taken off the list.

If you have already paid the shop directly — a UPI request or a bank transfer — tell us when you cancel and the shop settles it with you straight away.

A unit that develops a fault is handled under the manufacturer’s warranty, through us — bring the stamped warranty card, or just ring and we will look it up from your order. The warranty period for your exact model is printed on its product page.

For anything else after installation, speak to the shop. Every case is looked at by a person, not a form.

The exchange allowance (₹1,500–₹3,000, as per battery) is settled at the door when the technician sees the battery — it is money off at delivery, not a refund afterwards, so there is nothing to claim later. Any old inverter battery — tall tubular, flat plate or SMF.

Where a refund is due, it goes back the way you paid. When online payment goes live on this site, online refunds will be issued to the original payment method through the payment provider.

We confirm the timeline with you at the moment the refund is agreed, so you are never left guessing where your money is.

+91 80077 70907, calls or WhatsApp, 9:00 AM – 8:00 PM Monday to Saturday and 10:00 AM – 4:00 PM on Sundays. A conversation with the shop is the fastest route on this page.